GENERAL TERMS AND CONDITIONS
Renters are asked to read carefully and confirm acceptance by signing the Rental Agreement. They must fulfill all the requirements set forth in this agreement.
The rented car should not leave the territory of Romania.
RENTER’S AGE
The driver should have no less than 21 years. The driver must have a valid driving license issued at least one year before.
THE CUSTOMER IS FINANCIALLY RESPONSIBLE FOR THE DAMAGES OR ACCIDENTS CAUSED TO THE RENTED CAR BY A DRIVER NOT AUTHORISED BY THE OWNER
DELIVERY
The car is delivered to the customer in good condition; any complaints referring to the condition of the car should be made at delivery.
Should the client notice any faulty device or any other sign that the car is not working properly, that might jeopardize the car itself, or traffic safety, he is obliged to interrupt the journey and inform the company representative. The client may pay for repairs or other works done a value up to 100 EURO. The reimbursement of the paid amount will be made by the agency to which the car is returned, based on invoices and receipts proving the repairs made.
The customer agrees to return the car in good conditions as well as all documents, accessories and equipments at the place, date and time set forth in the agreement. Any delay over 3 hours will be announced to the Police and considered as car theft.
USAGE CONDITIONS
The customer agrees upon the following conditions.
The following are strictly prohibited:
a. to infringe any legal regulations concerning the costumer, traffic or others;
b. to use the car for goods conveyance and/or passengers transport, to push or to drag other car, trailer or object; to use the car in any competitions, tests or races
c. to overload the car (number of seats, weight). The car capacity is specified in its registration document;
d. to drive under the influence of alcohol, drugs, narcotics, or any other substance which may affect the driver’s concentration state or driving capacity ;
e. to leave the car with the key in contact, unlocked doors and boot or open windows;
f. failing to comply with the producer’s instructions and recommendations;
If urgent reparations are required, they should be previously approved by the owner, and have to be made solely by an authorized (by the owner) repair shop.
THE CUSTOMER IS FINANCIALLY RESPONSIBLE TO THE OWNER FOR ANY INFRINGEMENT OF THE USAGE CONDITIONS TERMS.
PAYMENT
The customer is responsible for and undertakes to pay to the owner as follows:
the cost of the rental plus any additional fees (airport pick up/drop, late pick up/drop)
the car is delivered / collected with a full tank. Any difference shown by the fuel indicator will be charged as follows: half tank if the indicator is above the half mark and full tank if the indicator is below the half mark;
minimum rental duration is 24 hours. First hour over 24 hours is free of charge. Over one hour delay, a full day will be charged according to the standard rate;
the extension of the contract is accepted only if the reservation is made at least 24 h before the ending date of the initial contract and the payment is made in advance.
the traffic fines or other costs resulted from breaking any law concerning the car;
in case of losing the car documents, Rental Agreement or car keys, a charge of 200 EUR will apply;
the required deposit is 200-400 €, depending on the car type. This deposit is to be returned at the moment of the car’s collection provided that the customer returns the car in good condition, together with all documents, accessories and equipment at the place, date and time herein written;
the customer may leave the car at any location within Romania, if he/she obtains the approval from the agency in advance. An extra 40 Eur/100km will be charged in this case, the distance being measured from Cluj-Napoca.
For a rental period exceeding 7 days, standard fees is valid for up to 300km/day
Travels over 300 km will be additionally charged 0.25 EUR/km + VAT, computed from the first day of rental.
THE DEPOSIT WILL NOT BE REIMBURSED IN THE FOLLOWING CASES:
- THE CAR IS RETURNED WITH ANY DAMAGES RESULTED FROM CRASHES DUE TO THE DRIVER’S FAULT (according to the police report).
- THE CAR IS SCRATCHED OR HAS SPOTS OF MISSING DYE, BROKEN OR BURNED COVERS OR OTHER DAMAGES
INSURANCE
The owner has full insurance for the rented cars. The customer and his companions have personal insurance for accidents included in rental price.
NO compensation is granted and the insurances are no longer valid, in the following cases:
Damages caused by inappropriate maintenance of the rented car as well as damages produced to the engine, oil tank, the gear box or differential as a consequence of low lubrication or overheating;
Damages produced to the tires and/or to the rims not caused by a fire or accident
Any kind of damages produced to the rented car as a consequence of driving on damaged roads;
Damages produced to any car’s subsystem or component as a consequence of not complying with the public roads rules for safety traffic and the rules concerning luggage loading and its securing during transportation;
Damages produced to the spear components, covers or other inside existing goods of the car;
Damages produced to the car as a consequence of using it in races, contests or trainings;
Damages produced to the rented car if:
The accident is willingly produced
The accident is produced while driving under the influence of alcohol, drugs, narcotics or any other substance which might affect the driving capacity, as well as during the perpetration of some law offenses regarding public roads traffic, even if these facts did not occur on public roads, or while committing other law offenses;
Accidents and / or theft or theft attempt – not confirmed by the Police, or if a complaint was not filed with the Police for the theft or theft attempt.
In all the above cases the client is responsible for the damages.
ACCIDENTS, DAMAGES, THEFT
The customer undertakes to hold harmless the owner and the insurance company against any accident, theft or car’s damages by:
having eye witnesses and the names and addresses of all involved persons
not abandoning the car without first assuring that it is guarded;
announcing by telephone the owner within three hours from the occurrence of any incident.
DOCUMENTS THAT MUST BE OBTAINED IN CASE OF ACCIDENTS, DAMAGE OR THEFT
The following documents must be obtained from the nearest Police Station immediately after the accident or theft:
Police Report: dully signed by the officer who wrote the report and Police Station’s seal. (THE FOLLOWING ARE MANDATORY: the specification: driving / not driving under the influence of alcohol – in case of accident) or the second annex, signed by the officer who wrote the report and the Police Station’s seal.
Authorization for repairs, containing: signature of the officer who wrote the report and Police Station’s stamp.
IN CASE THE CUSTOMER /DRIVER FAILS TO SUBMIT THE AFORESAID DOCUMENTS OR BREAKS THE ROMANIAN LAWS, THE ROMANIAN TRAFFIC LAWS, OR ONE OF THE RENTAL AGREEMENT CONDITIONS/TERMS, HE WILL BE LIABLE AND PAY FOR ALL DAMAGES, COSTS OR LOSSES CAUSED TO THE OWNER.
JURISDICTION
Any dispute arising from this contract and in connection with the car rental will be solved by the competent Court of Cluj–Napoca, Romania.